A boost for laziness
Web 2.0, by giving creative and thoughtful people outlets that don’t require going through organizational gatekeepers (such as corporate or governmental or editorial), similarly makes it possible to accomplish more with less “work”. The result is a shift in the average nature of producers, toward the more “lazy”.
I was reminded of this by Toronto Transit Camp, which took place a few days ago. It was a BarCamp-type event organized by a few volunteers, run fairly cheaply, and thanks to the support of sponsors free to attend. The objective was to come up with concrete suggestions for how the Toronto Transit Commission (TTC) could improve its (currently horrible) website (which I refuse to link to). The event was attended by several TTC brass, including its new chairman.
Contrast this with how the TTC had been planning to proceed: bureaucrats would write a long RFP, etc., etc. Lots of process and lots of overhead, taking most of the effort and expense and leaving little for the actual ideas being sought. And locking out those unwilling to do such “work”.
I don’t think the meek shall inherit the earth, but the lazy might.